How we look after your information
This site doesn't ask you to sign up and doesn't store advertising cookies.
What we receive
When you contact Natheo, by WhatsApp, email or the form, we receive your name, your contact details and whatever you write. We use this information only to reply to you and prepare your proposal.
The site's form doesn't store anything: it puts your message together and opens your WhatsApp or email, so you can check it and send it.
Website quote
Your answers in the quote stay only on your device, so you can pick up where you left off, and in the page address, so you can reopen the same quote. They reach Natheo only when you send a request to hire us or to talk. To delete the draft, use "Delete and start over" on the quote page.
Hiring and payment
When you hire us through the site, we keep your name, business, contact details, CPF or CNPJ, the quote code, the payment option and the version of the terms you accepted. We need this for the contract, the payment and to check the first-purchase benefit. Payment is made with Asaas, our payment company, which receives this data to issue the charge. Card details never go through Natheo.
Chats with the automatic assistants
What you write to the automatic assistants is sent to Anthropic, the company that provides the artificial intelligence, only to generate the reply. Natheo does not keep the chats: it only keeps counts, such as how many chats happened and how much they cost. Please don't write personal data, such as ID numbers, addresses or card details, in these chats.
Preferences saved on your device
The site remembers, only in this browser, whether you chose light or dark mode. This isn't sent to anyone.
What we don't do
We don't sell or pass your data on to other companies, and we don't send messages you didn't ask for.
Your rights
You can ask at any time to see, correct or delete your information. Just send a message through the channel you used to contact us, or through the contact form.
Updated in October 2026.