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AI customer service on WhatsApp and on your website

Your customers answered right away.

Nat, our custom AI, serves your customers on WhatsApp and on your website, at any time, by text and voice, with your business's information, books appointments and calls you when needed.

Sound familiar?

Every unanswered message is a customer walking away.

  • The message arrives at 11 pm

    And only gets an answer the next day. By then, the customer has already called someone else.

  • The same questions, all day long

    Price, hours, address, how it works. Each one steals a few minutes from your work.

  • Customers waiting while you are busy

    When your hands are full you cannot reply right away, and people who wait give up.

Where she answers

On WhatsApp and on your website. The same Nat.

Customers choose where to reach out. Nat answers on both with the same information, because she learns about your business only once.

  • On your WhatsApp

    She answers whoever messages the business number, on official WhatsApp: text and voice, appointments booked in your calendar and a heads-up for you when the customer wants a person.

  • On your website

    A chat bubble in the corner of the website answers questions from people browsing your services, right away, and leads them to buy, book or message you on WhatsApp.

You can start with one and add the other later. Together they cost less, in a single plan. Build my Nat

What she does

See what she can do.

An assistant that never sleeps: she answers, books, understands voice messages, speaks and even takes calls. Tap each situation to see it.

  • In your business's style

    Friendly, direct or more formal: people feel they're talking to your brand, not a robot.

  • Trust in every answer

    She says she's an AI and never makes things up. When she doesn't know, she calls you, and the customer is well looked after.

  • Everything in the palm of your hand

    You see the conversations on your phone and take over whenever you want. Just reply.

  • Your number, your brand

    Customer service stays in your business's name, on official WhatsApp, with no risk of being blocked.

We use what we deliver

The one who answers for Natheo is Nat.

Send a message to our WhatsApp and see how she replies. Yours will have another name, your tone and your information.

Chat with Nat

Hi! Do you build websites for clothing stores?

Hi! Yes, we do. I'm Nat, Natheo's AI assistant. Tell me: do most of your sales happen on Instagram or on WhatsApp today?

Mostly on Instagram.

Then a website with a catalog linked to your profile helps a lot. Want me to show you how it looks?

Sample chat
Natheo Black Friday

15% off to get started.

On website creation, Nat setup, social media kickoff and ads setup. Monthly fees stay the same. Valid for anyone who signs up by Monday, Nov 30, at 11:59 pm (Brasília time).

--days--hours--minutes--seconds
Build my plan with the discount
Plans

Pick a level. Or build your own.

Start with Nat and add only what makes a difference in your day. You see the price of everything, in writing, before you sign up.

  • NatTo start answering everyone right away.
    • Replies by text, any time
    • Knows your services, hours and address
    • Calls you when the customer wants a person
    • Conversation panel on your phone
    • Up to 1.000 chats a month
    Build my Nat
  • Your wayAdd-onsAdd only what makes sense for your business.On top of Nat, choose:
    • Understands the voice messages customers send
    • Replies with voice, in a natural voice
    • Books appointments and quotes prices, connected to the tools you already use
    • Up to 1.500 voice replies a month
    Choose the add-ons
  • On requestComplete NatFor businesses that get calls and can't answer them all.With the audio add-ons, plus:
    • Answers your WhatsApp calls
    • Talks live, with the same voice and the same information
    • 300 call minutes a month
    • Depends on WhatsApp enabling your number: we check it with you first
    I want to talk about it

Build it your way

None of the levels quite fits? We build your Nat to measure. You choose what goes in, and the price shows up when you close.

Build mine
  • Connected to your calendar, catalog or the system you already use
  • More conversations a month, for busy businesses
  • An exclusive voice that fits your brand
  • Service in another language
  • More than one number or location
Perk for website clientsHave a Natheo website or getting one? Nat costs less.Setup costs less, and the website works alongside: it's where Nat sends people who want to see more or buy.See the perk in my plan →
How it works

Live in about a week.

About 7 business days on average, after you send your business information. With voice, about 10 business days, to choose the voice and test how she speaks.

  1. 1

    You tell us about your business

    A simple questionnaire: what you do, prices, hours and the questions you get most.

  2. 2

    We set up your Nat

    With the name, tone and rules you choose, connected to the tools you use.

  3. 3

    You test it first

    Chat with her and ask for changes until she is just right. Nothing goes live without your OK.

  4. 4

    She goes live

    And we follow up every month, improving the answers with what customers ask.

Questions

What people ask about Nat.

Will customers think they are talking to a person?

No. She talks naturally, but always makes it clear she is an AI. It is the right thing to do, and WhatsApp rules require it.

What if she does not know the answer?

She does not make things up. She says she will call someone and alerts you right away, with the chat ready to continue.

Can I still reply on WhatsApp myself?

Yes. When you reply to a customer, Nat steps back and only returns to that chat after a while, if you let her.

Does she understand voice messages?

Yes, with the voice-note add-on. The client sends a voice note and she replies as if she had read it. With the voice-reply add-on, she also replies in a natural voice.

Does she answer calls?

Yes, in the complete Nat. First we check with you whether WhatsApp already allows calls for your number, since that depends on how long and how much the number has been used.

Do I need to change my number?

We recommend a number just for customer service, in your business name. Your personal number stays the same.

Are there other costs besides the monthly fee?

WhatsApp charges for some messages sent by the business, such as notices and reminders. These fees, when there are any, are billed directly in your business name, and we show you beforehand what they usually come to.

What about my customers’ data?

The accounts stay in your business name and the chats are used only to serve customers. Everything follows the Brazilian data protection law (LGPD).

Get connected.

Shall we talk about your business?

Tell us what's hard in your business today: customers who can't find you, messages that take up your day, sales that don't grow. We'll understand your case and recommend what makes the most sense for you.

Already know what you want? Build your plan and see the price right away

Prefer to see us? After the first contact, we can set up a video call.

What would you like to talk about?

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